All orders placed until 13 PM will be shipped on the same day! (except Saturday and Sunday or Holidays).*
The moment your purchase will be shipped, you will be informed and you will be provided a tracking number for your package.
You can simulate your shipping costs by adding the product to your shopping cart. You are responsible for providing us with in your complete personal information that is needed for the shipping to be successful. All errors will cause delays in the delivery process that we are not responsible for. All costs that are generated by the errors caused by incomplete shipping data is the responsibility of the client.
Prices you see are in Lei currency, EUR currency and US dollar currency and all Romanian VAT taxes are included.
ISARA Voucher Codes cannot be used in combination with other discounts, promotions, shipping specials or other promo codes. If you are in possession of multiple vouchers, please note that you can use only one at the time, unless different conditions of use were specified.
* SC DENERIS TRADE SRL reserves the right to cancel any vouchers used www.isara.ro if suspicious usage is observed or if a voucher was used by someone without the right to use it.
The prices are the ones mentioned on our website. You can pay by card; MasterCard, Maestro, Visa, Visa Electron are accepted. You will be redirected to a secured page where all your card details will be required. The printed invoice will be sent to you with the package containing your order. For payment by card, the transaction on the account statement will appear under the name of isara.ro
The shipping costs are determined by the destination country. For example, if you order from the UK, but the parcel is set to be delivered in Switzerland, the cost of the shipping will be the one that is required for Switzerland.
All orders placed in Romania, in Lei currency, can be shipped exclusively to Romania. All orders placed from outside Romania will be placed in Euro / US dollars currency.
If website errors occur, the order can be annulled at any time.
All orders that are set to be delivered outside UE by Romanian Post Office will be shipped on every Thursday, for all the orders placed and processed until Wednesday. The shipping can take up to 10-14 days, based on the country of destination. The shipping cost is determined by the country of destination. We are not responsible for additional costs and taxes required (VAT, custom clearance fee, etc.) by the country of destination.
All US orders are temporarily suspended, for an undetermined period of time. All orders with US shipment that are placed on our website until all restrictions are being removed can be the subject of a cancellation on our part. Thank you for your understanding!
All orders are carefully packed so that they reach you in perfect shape and condition. If any deterioration of the package is noticed, please let us know: email@example.com
Once the order is shipped, the risk of loss of the package is the client's responsibility. Deneris Trade SRL is also not responsible for any delays, once the package has been shipped.
If due to major force circumstances Deneris Trade SRL won’t be able to fulfill the order, we reserve the right to cancel or delay the shipping.