1.   What means the V3 found in every product description?

ISARA V3 is the third version of the ISARA SSC. So this is where the V3 is coming from. Since the release of ISARA, we have always worked on improving everything so that we can give you the best babywearing experience. We are now at the third version, optimised almost to perfection. Adjustability has been taken to a whole new level, along with the features for comfort and good looks.

2.   Is ISARA organic?

All ISARA organic cotton products are GOTS certified! Cotton is not treated with pesticides, insecticides or fertilizers and does not contain heavy metals or formaldehyde, making fabrics safe for babies.

Taking care of our environment is part of our life. Here at ISARA recycling has become a lifestyle. We always encourage our colleagues and friends to recycle everything, from paper to plastic or glass. Also, purchasing things that are not harmful to the environment and their fabrication process does not involve chemicals has always been extremely important to us!

The fabrics that we use are incredibly soft, 100% cotton and 100% organic cotton, with GOTS certificate, the most important certificate for organic fabrics and social responsibility.

3.   Is ISARA an ergonomic baby carrier?

The International Hip Dysplasia Institute certifies ISARA baby carriers and stretchy wraps to be ergonomic and hip healthy. ISARA favors the normal growth of the physiological curves of the spine  (cervical lordosis , dorsal kyphosis, and lumbar lordosis) and keeps baby's legs bent and spread apart, following the position recommended for the prevention and treatment of hip dysplasia.

4.   Is ISARA tested according to Safety Standards?

ISARA soft structured carriers are tested and certified according to ASTM Safety Standards and European Normatives of Safety. Your baby`s safety is extremely important to us, this is why we considered it a must to make sure that everything is safe and in place, from every stitch to every embodied detail.

Large costs and time investments were involved in making sure your baby is safe to be carried in ISARA. And it was all worth it!

We have studied each feature, one at the time. A good support for baby's head, neck, and back, regardless the age of the

baby, was a major factor we wanted to accomplish. The deep seat and the knee to knee coverage were another factor that we have found extremely important for your child`s safe position into the carrier. High quality buckles were added and the webbing, woven especially for us, does not unravel.

The instructional literature is rich and extremely detailed, doubled by videos that show and explain step by step how to properly adjust ISARA for a safe carry.

In the testing protocol, numerous fall and suffocation hazards were tested, and ISARA passed them all. At ISARA you will not find sharp edges or corners and no detachable parts are potentially edible. The locks are solid and the fabrics are not flammable. The elastic found at the hood cannot be extended to potential suffocation hazard. The leg openings are wide enough for a comfortable wear yet not a potential risk for fall hazard.

5.   In what country is it made in?  Where are the ISARA products made?

ISARA is entirely made in Romania, Europe, with love and dedication, in a friendly, full of positive energy environment.

6.   What type of materials are being used?

Using only high quality materials was our priority. A large amount of investment was made in finding the best quality materials, from fabrics to the buckles and straps. The buckles and velcros are supplied by the world`s most prestigious brands, recognized even in the automotive industry for reliability and endurance. Additional elastic bands were added for more safety, memory foam for your comfort, and the webbing was specially woven for us and does not unravel.

7.   Are all ISARA adjustable?

All ISARA baby carriers, both standard and toddler size, are multi adjustable. You can adjust the seat and the panel, and get the the perfect fit for your little one. Just Right. Every time.

See how adjustments are being made on ISARA by watching the following videos: http://bit.ly/adjustISARA

8.    Do you have any instructional materials about how to adjust ISARA?

We do have instructional videos and step by step literature that can help you master your ISARA. If you have further questions, just write us an email on contact@isara.ro and we would be happy to help you!

9.   How is ISARA different than other baby carriers?

ISARA is different than other carriers by giving you the perfect fit for your little one, millimeter by millimeter. You can always adjust it to your and your baby`s need. You can always ensure the correct froggy position, by adjusting the carrier’s seat and you can always get the right height of the panel to support your baby`s back and head.

10.   What do babywearing consultants have to say about ISARA?

ISARA has been beautifully embraced by babywearing consultants worldwide. Ever since ISARA has been released it has gathered some of the most positive reviews in the babywearing community. Lovely words have been spoken regarding the adjustability of ISARA as well of the high quality found in every inch of the baby carrier. You can read some of the reviews by entering our testimonials page: http://bit.ly/ISARAtestimonials

11.  What carrying positions are possible with ISARA?

ISARA is suitable for front carry, with parallel or crossed shoulder straps, as well as for back carry and hip carry, with the baby always facing you.

12.   Full Wrap Conversion and Organic Cotton Canvas are both organic cotton, GOTS certified. What is the difference between them?

All organic cotton ISARA are GOTS certified. However, the Full Wrap Conversions are made of broken twill woven wrap, while the others are Canvas type with designers’ prints.

13.   Why is the Full Wrap Conversion more expensive than the others?

The exceptional quality fabric is a broken twill from Colimacon&Cie. The fabric is GOTS certified 100% pure organic cotton. Spun in Portugal, woven and ecologically dyed in France.  This fabric is just perfect for a wrap conversion, thick enough to be supportive, yet thin enough to be soft and cozy.

ISARA Full Wrap Conversion perfectly combines the beauty and comfort of a woven wrap with the ease and support of a SSC.

14.    I would like to make my own custom made Full Wrap Conversion. What do I need to know?

We have always admired the potential of a beloved woven wrap, full of beautiful memories. We love to transform them into stunning SSC, giving you the possibility to take advantage of the characteristics of a baby carrier with adjustable features. You can find more information about this delightful process on our website (http://bit.ly/PIMPmywrap).

15.    When can I start wearing my baby in ISARA?

You can start wearing your baby in ISARA V3, standard size, ever since he is 1 month old and 4 kg / 8.8 lbs. If your baby is already 8-10 months old and 8 kg / 17 lbs, then the toddler size will fit.

16.    What is the weight limit of ISARA?

ISARA has been tested according to ASTM Safety Standards and European Normatives. It has been certified for carrying babies up to 20 kg. Even at this weight, ISARA gives you a comfortable fit, distributing your child`s weight evenly between your shoulders and your hips. Also, the memory foam from the waist belt and the padded shoulder straps increase your comfort.

17.     How do I know what size to choose?

ISARA V3 standard size is suitable for wearing babies from 1 month (4 kg / 8.8 lbs) up to 4-5 years (20 kg, 44lbs).

( ISARA V3 is available in toddler size as well, suitable for wearing babies from 8-10 months (8 kg / 17 lbs) up to 4-5 years ( 20 kg / 44 lbs).

If you are having doubts whether you have chosen the right size, you can write us an email on contact@isara.ro and we would be more than happy to help you.

18.   Do I need an insert in order to wear my 1 month baby?

The adjustable features of ISARA give you the possibility to wear small babies without an insert. It assures the correct knee to knee coverage, just by narrowing the seat as much as needed. It also assures a good support for the baby’s back in its natural position.

19.  Can I wear twins in ISARA?

The ISARA stretchy wrap is a great way to wear your both twins in the same carrier, on your front.

The stretchy wrap should be the first choice for wearing tiny twins (newborn or premature).

20.  Is ISARA suitable for premature babies?

We recommend you to use ISARA Stretchy Wrap for premature babies. The elasticity of the Stretchy Wrap gives you the possibility to wrap the baby snuggly around you. The ISARA soft structured carrier becomes suitable starting with a 1 month old baby( 4 kg ).

We invite you to watch an instructional video about how to tie ISARA Stretchy Wrap. If you have further questions, you can write us an email on contact@isara.ro and we would be happy to help you.

21.   How can I safely wash ISARA? Is it machine washable?

Wash only when necessary to increase the life of your carrier. In case of stains on the fabric, clean with soap and warm water and let it dry.

When using the washing machine,please make sure you use a mild detergent and a delicate cycle. Do not machine dry!

Please ensure all buckles are fastened before washing.

22. Does ISARA provide a Warranty?

All the Isara products have two years warranty against manufacturing defects. They are all held to high safety and quality standards, but in the rare instance in which there is a manufacturing issue or defect, we will work with you to provide you a refund, repair, or exchange. Our products are handmade and may have slight variations that do not affect their use or safety. Normal wear, fabric fading, minor size differences and common/normal wrap nubs or flaws are not considered manufacturing defects and are not covered under the warranty. They are made of materials containing natural fabrics, like natural and organic cotton, and are free of chemical processing. That’s why, variations in colour might appear due to intensive wash or wear.

Defected buckles and any other fixing system can be replaced if any deterioration is noticed, except as the consequence of a user accident.

We are not responsible for warranty coverage if the product has been altered / self modified in any way. We are also not responsible for warranty coverage for any item that has been purchased secondhand.

23. How can I be sure I placed the baby correctly into the carrier?

When you’re wearing a sling or carrier, don’t forget the T.I.C.K.S.

copyright credits: UK Sling Consortium

TIGHT – slings and carriers should be tight enough to hug your baby close to you as this will be most comfortable for you both. Any slack/loose fabric will allow your baby to slump down in the carrier which can hinder their breathing and pull on your back.

IN VIEW AT ALL TIMES – you should always be able to see your baby’s face by simply glancing down. The fabric of a sling or carrier should not close around them so you have to open it to check on them. In a cradle position your baby should face upwards not be turned in towards your body.

CLOSE ENOUGH TO KISS – your baby’s head should be as close to your chin as is comfortable. By tipping your head forward you should be able to kiss your baby on the head or forehead.

KEEP CHIN OFF THE CHEST – a baby should never be curled so their chin is forced onto their chest as this can restrict their breathing. Ensure there is always a space of at least a finger width under your baby’s chin.

SUPPORTED BACK – in an upright carry a baby should be held comfortably close to the wearer so their back is supported in its natural position and their tummy and chest are against you. If a sling is too loose they can slump which can partially close their airway. (This can be tested by placing a hand on your baby’s back and pressing gently - they should not uncurl or move closer to you.) A baby in a cradle carry in a pouch or ring sling should be positioned carefully with their bottom in the deepest part so the sling does not fold them in half pressing their chin to their chest

24.  Is it possible to breastfeed in ISARA?

Yes, you can easily breastfeed in ISARA, anywhere, anytime, just by manipulating the webbing of the shoulder straps and letting your ISARA loosen a bit, when wearing your baby in a front carry or a hip carry.

25.  My baby likes to be carried facing forward. What do I do?

ISARA does not provide you the possibility for forward facing, but a good alternative with ergonomic benefits would be the hip carry.

ISARA can be easily adjusted for hip carry. You can watch a step by step guide here: http://bit.ly/adjustISARA

26.  How do I know my baby is ready for a back carry?

Each baby is so different at the same age! But you know your child is ready for a back carry when he has a good head and back control.

27.   I am afraid to place my baby on my back for a back carry. How can I be sure he is safe before I make the adjustments?

It is normal to be nervous when you first try the back carry. But you have to trust your instincts, you are a wonderful parent! Here is a video that shows you, step by step, how to get ready for back carry:

28.  My baby is always crying when I place him into the carrier. What am I doing wrong?

You should not get nervous on your first try, women babywear since early ages and this is something (so) natural! Practice is the key to successful babywearing. Before your first try to wear your baby, make sure he is relaxed and you do not make quick moves that might scare him. Don`t let a small obstacle as a little crying or a fuzziness scare you and make you give up.  Your baby will love being close to you, so just have a little patience and let him discover this whole new world

29.  How do I know I have adjusted the panel at the right height for a proper head and back support?

The proper height should cover your baby`s back and his neck, especially when the baby does not have a full control over his head.

Based on your baby`s needs, the body of the carrier can be adjusted, lowered or raised, on both sides, or asymmetrically. When raised, it provides support for the child`s head, needed especially for small babies. If the baby falls asleep in the carrier, the panel can be extended for more support or privacy.

For toddlers, who might like to stay with their hands out of the carrier, you can adjust both webbings and ensure a lower panel.

30.  How do I know I have adjusted the seat to the right dimensions?

As  a general rule, the baby carrier should fit from knee to knee, without an overextension of his legs. ISARA will grow along with your child, so you can enlarge the carrier, millimeter by millimeter, just as much as needed.  Before adjusting the carrier for the first time you can measure your child s leg opening so that you know how much it is needed.

31. Where should I place the waist belt?

A proper positioning of the waist belt should be parallel to the ground. Avoid placing it on different heights from the back to the front. If something feels uncomfortable, maybe this is the reason.

By placing it correctly, the baby's weight will be perfectly distributed between your shoulders and your hips.

32.   I find the chest strap uncomfortable.  Am I doing something wrong?

The connection belt is easily removable from the shoulder straps, giving you the possibility to place it wherever it feels comfortable. This way you can get the proper comfortable height for every  carrying position.

Also, you can just try a front carry with crossed shoulder straps. Remove the connection belt and get the stylish, neat look you have always wanted.

33.  How can I protect the shoulder straps from my baby`s teething habits?

You can prolong the life of your carrier by matching ISARA with teething pads! The shoulder straps are one of the mostly touched parts of the carrier, also accessible to child`s teething habits when they tend to chew and bite. When they get dirty (and they will, you`ll see J ), just remove them, give them a little wash and put them back on. J

34.   How can I dress my baby when I babywear and it`s cold outside?

When you are getting your baby ready for carrying him in ISARA, take into consideration that the carrier itself and your body are a source of warmth, too. You should not overdress your baby, even if it`s winter. Make sure your baby is not cold and you`re ready to go!

Besides dressing your child properly, ISARA gives you the possibility to match the babycarrier with a stylish babywearing winter cover that will keep your baby warm. Easy to use, stylish to wear.

35.  Can I still use ISARA if I am pregnant?

We have met many mothers that used ISARA throughout their pregnancy. It is not harmful to the baby in the womb but yet, we recommend you to consult your doctor if something feels uncomfortable or you are having concerns regarding this matter. Also, if you suffer from dizziness, we do not recommend you to babywear while pregnant.