Privacy Policy

SC DENERIS TRADE SRL owns the www.isara.ro website

Thanks for visiting our website. Please read carefully the information in this document as it expresses the Deneris Trade Company's policy regarding the processing of personal data.

SC DENERIS TRADE SRL, located in Cluj County, 21G Tautiului Street, ap.1, Romania, is the owner of www.isara.ro.

This policy explains the what, how, and why of the information we collect when you visit our websites. It also explains the specific ways we use and disclose that information. We take your privacy extremely seriously, and we never sell lists or email addresses.

This statement, set forth below, is our privacy statement. Here we describe the practices we follow to respect the privacy of all visitors to our website.

In this statement “Personal Information” means any information that identifies or can be used to identify you or a Subscriber, directly or indirectly, including, but not limited to, first and last name, date of birth, email address, gender, occupation or other demographic information.

If you have any questions regarding the processing of your personal information, please contact us at contact@isara.ro.

In order to place orders or access and use certain sections of the website, it is necessary to create a personal account.

If you are merely a visitor, we do not collect any personal information about you, except to the limited extent through the use of cookies, which are described in the Cookie Statement section of this website.

Information We Collect

a. The information you voluntarily provide to us:

When you:

  • register/sign up for our newsletter, via the website,
  • contact us using our contact form, from our website,
  • send us an email,
  • register your interest in working for us or applying for an advertised vacancy,
  • surveys via our website (survey participants may be asked for personal information (name, contact information, etc., in addition to opinions or feedback),
  • communicate with us in any way,
  • place an order on our site

you are voluntarily giving us information that we collect.

That information may include your name, physical address, email address, IP address, phone number, company you are working for, occupation, CV, location or other demographic information.

b. Information we collect automatically:

When you browse our website, we may collect information about your visit to our website, your usage of the services and your web browsing.

That information may include your IP address, your operating system, your browser ID, your browsing activity and other information about how you interacted with our Website.

We collect this information through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below and in more detail in our Cookie Statement.

When someone visits www.isara.ro, we collect standard internet log information and details of visitor behavior patterns.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We will not associate any data gathered from this site with any personally identifying information from any source.

If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

c. Information from other sources:

From time to time we may obtain information about you from third-party sources, such as:

  • Social media platforms (Facebook and Instagram);
  • E-mail marketing platform that we use to send information to you ;
  • Our employees that you are meeting with and exchange business cards.

We take steps to ensure that such third parties are legally permitted or required to disclose such information to us.

Examples of the information we may receive from other sources include name, e-mail address, demographic information, device information (such as IP addresses), location and online behavioral data (such as information about your how many times you click on or open our newsletter).

We use this information, alone or in combination with other information (including Personal Information) we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant solutions and services.

Special categories of personal data

Deneris Trade does not intentionally collect any special categories of personal data (sensitive personal information) via our website.

Sensitive personal information includes: information revealing racial or ethnic origin; political opinions; religious or philosophical beliefs; trade-union membership; the processing of genetic or biometric data for the purpose of uniquely identifying a natural person; information concerning health; information concerning a natural person's sex life or sexual orientation; and in some cases, social security numbers or financial information.

Uses made of the information

 We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer/devices you are using.
  • To provide you with information, solutions or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
  • In order to communicate by electronic or traditional means of commercial offers for sale of services or solutions.
  • To send an invoice the products you order on our site

Where we store your personal data

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Disclosure

Deneris Trade may only disclose your personal information outside of Deneris Trade:

  • When explicitly requested by you, the site visitor;
  • As required by a court order or any other legal or regulatory requirement.

Your rights. Controlling your personal information

Below you can find a brief description of your rights according to the new regulation. For more details please visit www.eugdpr.org

  • The right of access – you have the right to obtain a confirmation from our side if we are processing or not your personal data, and if we are, to offer you access to this data and how we are using them.
  • Right to data portability – you have the right to receive the personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.
  • Right to object – you have the right to object, on grounds relating your particular situation, at any time to the processing of your personal data.
  • Right to rectification – you have the right to obtain from the controller without undue delay the rectification of inaccurate personal data.
  • Right to erasure ('right to be forgotten') – you have the right to obtain from the controller the erasure of your personal data without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, the data subject withdraws consent on which the processing is based and where there is no other legal ground for the processing; the data subject objects to the processing; the personal data have been unlawfully processed; the personal data have to be erased for compliance with a legal obligation; the personal data have been collected in relation to the offer of information society services.
  • Right to restriction of processing – you have the right to obtain from the controller restriction of processing where one of the following applies: the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims; the data subject has objected to processing pursuant pending the verification whether the legitimate grounds of the controller override those of the data subject.

Deneris Trade does not collect or compile personal information obtained by our website for dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.

You are legally entitled to request details of the personal information we are holding about you. Deneris Trade provides you the ability to keep your personal information accurate and up-to-date.

If at any time you would like Deneris Trade to rectify, erase or restrict the processing of your personal information, or you would like to obtain confirmation whether or not your personal information is processed by Deneris Trade, access your personal information, exercise your right to data portability or withdraw your consent to processing, please contact us.

Third-party links

Please be aware that isara.ro sometimes contains links to other sites that are not governed by this privacy statement. Visitors to our website may be directed to third-party sites for more information, such as about events, vendor services, government entities, non-profits, and social networks.

Deneris Trade makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the privacy statement of each third-party site linked from our website to determine their use of your personal information.

Children

This website, www.isara.ro, is not intended for use by children. We understand the importance of protecting children’s information, especially in an online environment, and we do not knowingly collect or maintain information about children.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page. Check this page periodically if you would like to monitor changes.

How to contact us?

We respect your privacy. Any questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to contact@isara.ro or by writing to Deneris Trade SRL, Str. Tautiului nr.21G ap.1, Floresti, Cluj, Romania.

Cookie Policy

Cookies

Please read carefully the information in this document that expresses the policy of Deneris Trade regarding the general conditions of use of the website and cookies.

Our website uses cookies and other web technologies such as CAPTCHA’s to improve website’s performance and to enhance your browsing experience. We will seek your consent to use cookies the first time you visit this website (or on subsequent occasions if the cookie that records such acceptance is deleted). Denial of the cookies used by this website may prevent parts of the website from working properly.

 What are cookies?

“Internet cookie” (also known as “cookie browser” or HTTP cookie” or simply “cookie” is a small file of letters and numbers that will be stored on your computer, mobile terminal or other equipment on which the Internet is accessed. They are widely used to make websites work more efficiently as well as to provide information to website owners.

Cookies are not used to determine the personal identity of anyone who is visiting our website. It also does not contain software, viruses or spyware and can’t access the information on the user's hard drive.

Generally, there are three types of cookies:

  • Session cookie - Also known as a “temporary cookie”, this type of cookie attaches itself to a user’s computer when they enter and browse a website.  The cookie is then erased when the user closes the Web browser or exits the site.  A session cookie does not collect information from a user’s computer or activity while it sits on the system.
  • Persistent cookie - Unlike session cookies, a persistent cookie does not disappear after a user exits a site.  These types of cookies have a specific expiration date with the cookie continuing to transmit information to a website’s server every time a user visits the site until the expiry date comes up. For this reason, persistent cookies are also known as “tracking cookies” as marketers can use the information obtained from the cookies to study user behavior over a certain period of time. Persistent cookies are also used to keep users logged into a certain website, thus eliminating the need for them to enter their login credentials each time they want to access the site.
  • Third-Party Cookie - A good example of third-party cookies is through advertisements or banners for third-party products or services present on a website.  Cookies are also present in the social media “buttons” commonly found on websites.  When a user encounters an article or a piece of information, the website will provide the option to share the content thereby activating the designated social media’s cookies.

Find out more about cookies here: https://www.aboutcookies.org/

Use of cookies by Deneris Trade

You may visit the www.isara.ro website without Deneris Trade requesting personal information, but each time a web page is accessed, the following information is recorded:

  • the name of the file being accessed;
  • date and time of accessing the web page;
  • the amount of information transmitted;
  • information about how to successfully load the page;
  • the type of web browser used;
  • search domain.

These data are used for the internal use of the company and to improve the services offered through the website, individual users keeping their anonymity.

The www.isara.ro website may use cookies for the following purposes:

  • Visitor analysis cookies;
  • Third party cookies.

Visitor analysis cookies are generated for statistical purposes to know the volume of visitors to the site.

Third-party cookies are cookies placed by third parties, partners of our company, that analyze, for example, how many people have gone through the advertising message, how many people have viewed the same advertising message several times etc. Third parties generating these cookies are solely responsible for the privacy policies of stored data, the www.isara.ro website being under no responsibility for the management, writing or reading of these cookies.

Deneris Trade website, www.isara.ro, uses Google Analytics. This is a web analytics service provided by Google Inc. ("Google").  Google Analytics uses cookies, text files that are stored on your computer, and allows us to analyze how you are using our website. The information generated by these cookies, about the use of this site, is usually transferred to a Google server and stored there.

In the name of the operator of this website, Google will use this information to evaluate your use of the website, develop reports on the activity of the website and links to other websites and related services to the site operator. They use Google pseudonyms. It is made as part of Google Analytics that the IP address will not merge with other Google data.

How do I disable cookies?

If you do not want to receive a cookie from our website, you have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not.

To find out about the Deneris Trade Personal Data Processing Policy, please visit the Privacy Policy section of our website.

We respect your privacy. Any questions, comments, and requests regarding this cookie policy are welcomed and should be addressed to contact@isara.ro or by writing to Deneris Trade SRL, Str. Tautiului nr.21G ap.1, Floresti, Cluj, Romania.